Mailing your credentials
If you purchase your membership(s) on or before 5:00 PM AZ time on April 13th, 2018, your membership(s) will be mailed directly to the shipping address provided.
All membership(s) purchased after the April 13th deadline will not be shipped. If you purchase your membership(s) after April 13th, 2018, bring your order confirmation QR code to the registration area to pick up your RFID credentials.
Fulfillment of mailed orders will begin Starting in early April. Once your product has shipped a tracking number will be attached to your account using the email address you used for your purchase.
NO refunds/exchanges, Credentials cannot be replaced if stolen, lost, or destroyed and is valid only for the event/day for which it is issued. Credentials are not transferable or redeemable for cash. Reproduction of any credential d is not permitted. Unauthorized or unlawful resale or attempted resale is prohibited by law and ground for seizure without compensation. Management reserves the right without refund to revoke/refuse admission or to eject any person who fails to comply with the rules of the show/venue and all applicable laws. Credential holder assumes all risk and danger of personal injury, damage to property, including death, and all other hazards arising from, or related in any way to, the event for which the credential is issued, caused by negligence, gross negligence, or otherwise, and the holder releases Phoenix Comic Fest, the Phoenix Convention Center, Hyatt Regency, Sheraton, Renaissance and its employees, crew, and its agents from any and all liabilities/claims resulting from such risk, danger, damage, injury or death. Credential holder consents to use of his/her image or likeness by media now known or hereafter devised for advertising and/or promotional purposes. Credential holder agrees to not take pictures or video where posted as prohibited. It is the policy of Phoenix Comic Fest, when deemed necessary, for authorized persons to search and inspect attendee’s bags.